Frequently Asked Questions (FAQ)
1. What is BannQ?
BannQ is a financial technology platform that provides businesses with tools to issue virtual Visa and Mastercard cards. Our APIs enable seamless integration, allowing businesses to create and manage custom payment solutions.
2. Who can use BannQ’s services?
BannQ is designed for businesses of all sizes, including startups, e-commerce platforms, gig economy marketplaces, corporate expense managers, and more. Whether you’re a small business or a global enterprise, our solutions can be tailored to your needs.
3. What are virtual cards, and how do they work?
Virtual cards are digital payment cards that function like physical cards but exist only electronically. They are used for online or in-app transactions and offer enhanced security features, such as one-time card numbers and customizable spending limits.
4. How does BannQ’s API integration work?
BannQ provides developer-friendly APIs that allow businesses to quickly integrate virtual card issuance into their platforms. Our documentation ensures that the integration process is smooth, with most businesses completing setup within five days.
5. In which countries are BannQ’s virtual cards accepted?
BannQ’s virtual Visa and Mastercard cards are accepted in over 100 countries worldwide, wherever Visa or Mastercard is supported.
6. Can I customize the virtual cards issued through BannQ?
Yes! BannQ allows you to customize virtual cards with your brand identity, set spending limits, enable pre-authorizations, and even design unique user interfaces for your customers.
7. What security features do BannQ’s virtual cards offer?
Our virtual cards are equipped with advanced security measures, including:
- Unique card numbers for each transaction.
- Spending controls and limits.
- Tokenization (Apple Pay and Google Pay integration coming soon).
- 3D Secure authentication (coming soon).
8. How does BannQ generate revenue for businesses?
With BannQ, you can monetize your card program by setting your own fees for card issuance and transactions, creating new revenue streams for your business.
9. Does BannQ handle physical cards?
No, BannQ specializes in virtual Visa and Mastercard cards. However, we provide comprehensive support to ensure these cards meet your digital payment needs.
10. What industries benefit most from BannQ’s services?
BannQ serves a wide range of industries, including:
- E-commerce
- Corporate expense management
- Gig economy platforms
- Subscription services
- Startups
11. Is BannQ a bank?
No, BannQ is not a bank. We partner with licensed banks and electronic money providers to offer virtual card solutions.
12. How can I get started with BannQ?
Getting started is easy!
- Visit bannq.com and sign up.
- Access our API documentation to begin integration.
- Start issuing and managing virtual cards for your business.
13. What is the support process if I encounter issues?
Our customer support team is available to assist you. For any issues, please email us at cs@bannq.com, and we’ll get back to you promptly.
0 Comments